Nina Grace Shelby Resume

Nina Grace Shelby

nina.g.shelby@gmail.com I (708) 567-4285

4047 W. 136th St. Hawthorne CA, 90250

PROFESSIONAL PROFILE

Business Administration & Management professional with over 5 years’ experience in business development and program management. A client-facing, results-oriented leader who has experience managing a wide range of complex administrative functions across various wealth management divisions. Executes key business initiatives while working closely with a variety of business development partners to manage business continuity and communication. Strong project management experience with the ability to think proactively and balance multiple needs requests and goals.

EDUCATION

Pepperdine University- Graduate School of Education and Psychology,

Los Angeles, CA 2019- Present

Ph.D. Global Leadership and Change

Pepperdine University- Graziadio School of Business and Management,

Los Angeles, CA

Master of Science, Business Management and Leadership

Essec Business School,

Paris La Défense, France

Executive Education International Program- Luxury Brand Management Certification

Wiley College, Marshall, TX

Bachelor of Arts, Mass Communication: Public Relations and Marketing

PROFESSIONAL EXPERIENCE

Merrill Beverly Hills, CA

Market Client Associate/ Resident Director Assistant 2019 - Present

Merrill, previously Merrill Lynch, is an American investing and wealth management division under the auspices of Bank of America.

· Primary point of contact with Merrill Lynch wealth management clients for multiple offices in western division.

· Oversaw daily activities in all areas of processing and problem resolution.

· Developed and implemented new processes/procedures to improve operating efficiency and to ensure timeliness and accuracy of workflow.

· Experience assimilating data into results-based stories in the format of concise, effective senior level presentations.

Maersk Los Angeles, CA

Senior Project Manager, WND Technical Sales 2016 - 2019

Maersk, is a Danish business conglomerate with activities in the transport, logistics and energy sectors.

· Generated materials needed for new business development and assisted sales team in creating marketing materials/presentations for customer bids.

· Managed and maintained business development team webpage, designed system to help track all sales activities: customers, contracts, volume, profit, etc.

· Created, formulated, and managed service contracts with customers, communicating service or rate changes, notable trends, policies, and other relevant information to assigned accounts.

Chrysalis Los Angeles, CA 2015 – 2016

Employment Specialist

Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for homeless and low-income individuals by providing the resources and support needed to find and retain employment.

· Managed 100+ client relationships while increasing program completion rate and retention.

· Conducted job readiness assessments while providing crisis management and employment counseling.

· Calculated and increased client program completion rate, job placements, job retention and referrals to transitional employment programs.

· Assisted in Annual Women’s Empowerment Program: responsibilities included staffing, recruitment, advertising, and the organization of workshops.

BUSINESS DEVELOPMENT QUALIFICATIONS AND EXPERIENCE

· Proficient with complex data and reporting and associated tools: Microsoft Word, Excel, Outlook, Service Point, Oracle Client Relationship Manager, Salesforce, and various Wealth Management systems and tools

· Proven track record designing/redesigning processes with a focus on efficiency

· Ability to think proactively and balance multiple needs, requests and goals

· Critical Thinker, effective researching skills proven through work in research and statistics

· Collaborative with the ability to lead teams in developing marketing strategies for program development

· Excellent relationship and communication skills. Proven success in recruiting/onboarding, employee engagement and development, performance management and conflict resolution, resulting in increased team collaboration and continuous meeting of goals and objectives

ADDITIONAL LEADERSHIP EXPERIENCE

National Black MBA Association- Los Angeles Chapter 2018- Present

Board Member, Director of Programs

VOLUNTEER/FELLOWSHIPS

South Central Scholars Los Angeles, CA 2017

Career Coach

Episcopal Urban Intern Program Los Angeles, CA 2015-2016

Corps Member

Gloucester Institute Washington, DC 2014

Public Relations and Marketing Fellow

Clear Channel Communications, Inc. Chicago, IL 2011-2012

Communications and Media Relations Intern

The Walt Disney Company Orlando, FL 2010-2011

College Intern Program Participant